This is an exciting opportunity to support the Leasehold Management Services of the Garden City Homes Team here at Wythenshawe Community Housing Group.

The successful candidate will provide a high quality and comprehensive leasehold management service to all Leaseholders. This role will develop and deliver a communication and engagement plan to get more involvement from Leaseholders and to effectively deal with enquiries, queries and preparation of reports for arbitration, mediation and Leasehold Valuation Tribunals.

Responsibilities also include but are not limited to:

• Dealing with requests for permissions and deeds of variation


• Investigation and resolution of Leasehold Boundary disputes


• Ensuring all lease conditions and covenants are complied with for both landlord and tenant, taking enforcement action where requirement


• To keep up to date on current leasehold and service charge legislation, guidance and best practice

Applicants will possess relevant Housing / Leasehold related qualification or experience, experience of leasehold management, including Section 20 consultations and completion of the relevant paperwork together with knowledge of Right to Buy and relevant legislation.

The successful candidate will be able to work on their own initiative and within a wider team, provide excellent customer service and plan and prioritise their own workload. IT skills and use of MS Office packages are essential.

Closing Date: Thursday, 23 January 2025
Interview Date: Tuesday, 30 January 2025

Why join us?
As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as;

• 25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*


• Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave*


• Enhanced Pension scheme contributions


• Our Health Care Plan gives you money back for dental, optical, therapy costs and more


• Subsidised Healthy Living benefits i.e. gym membership or yoga classes


• Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language


• Car Lease Scheme, Cycle to Work scheme*


• Volunteering days in the local community


• We offer a Salary Sacrifice Pension option*

*Subject to eligibility criteria

About Us
Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.

At WCHG, our values are at the heart of how we deliver on our purpose. They guide and inform every part of our work and they play a key role in helping us to successfully deliver high quality services for our customers, and help us make WCHG a great place to work.

For further information, or to submit an application, please visit our careers page here