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Job Details

Job Title
Administrator
Organisation
Orwell Housing Association Ltd
Job Description

Job title: Administrator

  • Maternity cover contract: 1st January – 31 August 2025

  • Salary: £11.44 per hour (£12,275.12)

  • Hours: 37 hours per week

  • Location: Ipswich / Hybrid

  • Ref: IP332


Join our dynamic team committed to excellence, integrity, and innovation. Embrace a culture that values diversity, collaboration, and continuous growth.

The purpose of this post is to work in the Compliance Team with administrative tasks, ensuring systems are in place in respect of compliance, servicing and maintaining equipment for properties and sites, which require regular inspections, monitoring and updating, enabling Orwell to meet its statutory obligations as a landlord.

Key responsibilities:

  • Work collaboratively with colleagues throughout Orwell to ensure the delivery of the organisation’s visions, values and objectives.

  • Establish and maintain effective communication with both internal and external customers, with particular emphasis on tenant liaison and communication on all aspects of servicing works required in a property.

  • Support contractor liaison and plan the annual servicing pattern ensuring that a tenant’s wishes are considered in the plan.

  • Recognise situations when full and open communication is not possible e.g. issues of confidentiality, and deal with these in a sensitive and professional manner.

  • Ensure that record keeping is accurate and up to date at all times and to organise a programme of works that ensures an efficient and effective manner of work throughout the housing stock.

  • Assist in the verification receipt of certification and associated documentation to ensure regulatory and legislative compliance and to ensure evidence-based systems are in place to report upon.


Our ideal Assistant Compliance Administrator will be:

  • Able to use different IT systems and databases.

  • Proficient in Microsoft office suite including Word Processing, Excel & Outlook

  • Well organised and able to keep good records for data protection and financial purposes.


Qualifications:

  • GCSE or equivalent in Maths and English

  • Level 2 & 3 Business Admin is desirable

  • A relevant compliance qualification, is desirable

  • Willingness to undertake further relevant training and development


More reasons to apply…

  • 22 days annual leave (pro rata) plus bank holidays with opportunity to buy more

  • Onsite parking

  • Cashback Health plan

  • Access to Blue Light Card – membership fees apply

  • Wellbeing programme

  • Reward and recognition awards

  • Pool cars available for business travel

  • Hybrid role


Before applying…
Please notice Orwell does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

If there’s a barrier to you applying for any of our roles, we’d like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk.

Apply here: https://ce1012li.webitrent.com/ce1012li_webrecruitment/wrd/run/etrec179gf.open?WVID=423400007P&LANG=USA&VACANCY_ID=5397120PYY

Job Summary
  • Location

    Ipswich/ Hybrid

  • Organization

    Orwell Housing Association Ltd

  • Job Type

    Administration

  • Salary

    £11.44 per hour

  • Closing Date

    11/01/2025

  • Reference ID

    35009

  • Documents

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