Summary:
We are currently recruiting for an IT Coordinator to join our IT and Digital Services team in a varied and exciting role at the Regulator of Social Housing (RSH) for an 18 month fixed-term hybrid role, based out of our Manchester office.

At the Regulator of Social Housing, we are in a period of change and transformation as from 1^st April we have extended our remit, giving us additional powers and responsibilities around the importance of safe, decent homes for social housing tenants and of social housing landlords being transparent and accountable to their tenants.  As a result, this is a great time to join us and help us shape the organisation.

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

Job Description:
Working as a key part of our IT and Digital Services team you will support the team by providing flexible and high-quality, comprehensive administration support, assisting in facilitating the smooth and efficient running of services. You will coordinate and manage meetings, taking notes and maintaining logs of actions, developing strong working relationships with colleagues across RSH.

You will manage the email inbox and will take responsibility for the coordination and resolution of IT issues, liaising between parties about any problem IT requests, coordinating the resolution and escalating where necessary.  You will also support the Assistant Director of IT and Digital Services to develop and execute a schedule of security exercises to ensure robust IT security, following up any end-user queries. 

Responsibilities:
As our successful candidate you will have relevant administrative experience with excellent organisation and record keeping skills, with a strong eye for detail. You should have strong written and verbal communication skills, with the ability to draft communications and minutes clearly and to develop key working relationships.

You will also have strong IT skills, with experience of using a range of Microsoft products and will have the ability to prioritise your own workload, managing competing demands.

General Information:

Why work at RSH?
At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to a defined benefit pension scheme.

Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits.  Full information on this and our other fantastic benefits is available on our website.

Location
We operate a hybrid model of working with a mix of office and home working.

This role will be based out our Manchester office. Our Manchester office will be relocating during 2024/25, however will remain within the city centre. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours.

Interviews
Interviews are expected to take place w/c 2^nd September and will be held via Microsoft Teams.

Benefits and Salary
At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Things you need to know 

Application process
For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment.

We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation.

To apply for this role click here