Hours: 35 hours per week
Salary: £18,528 per annum in year 1, increasing to £18,694 in year 2
Contract: 18 months
Location: Mariner House – Dartford/Working from Home efficient customer service and support to the wider business.

We’re on the lookout for a HR Apprentice to join our People Services team here at Moat!

You will be providing an efficient and pro-active support service to the People Services team. To complete a relevant qualification and functional skills in English and Maths as required.

You will also complete a relevant qualification and functional skills in English and Maths as required.

Looking to make a difference?
Moat is one of the top 30 housing associations in the UK, with over 21,000 homes spread across South East London, Kent, Essex and Sussex, with around 50,000 people living in our homes.

Our vision is a simple one – it’s to end housing need.  We believe that everyone should have somewhere that they can call home and be proud of. This has always been fundamental to people’s life chances, but the current crisis has really brought that home.

We are also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2024, based on our employee feedback.

Your role will include: 

• Providing confidential administrative support across a range of HR functions ensuring an effective service is provided to our people.


• Use Moat’s systems to complete administrative tasks including, but not restricted to:
  
  
  
  • Processing new starter paperwork
  
  
  • Training bookings and updating training records
  
  
  • Dealing with mail and emails
  
  
  • Updating personal files
  
  
  • Drafting letters
  
  


• Ensuring that all customers receive a high level of service, responding to customer requests within agreed timescales and targets where appropriate.


• Maintaining simple and effective electronic filing systems to include confidential records and audit files.


• Undertaking projects on an ad-hoc basis, producing reports and working to agreed deadlines.


• Managing and being the first point of contact for the shared People Services inbox


• Completing a Level 3 HR Support Apprenticeship and functional skills in English and Maths as required.

We’re looking for someone who has:

• Maths and English GCSE grade C+ or 4+ or equivalent.


• Good written and verbal communication skills.


• Ability to work effectively with others.


• A can-do attitude.


• Awareness of the key principles of customer service


• Ability to maintain confidentiality.

Want to find out more? Check out our apprenticeship video, and meet some of our current apprentices here: Why join our apprenticeship scheme? (youtube.com)

Your benefits
Check out our employee benefits video here: https://bit.ly/3HN6AWF

Interested? We want to hear from you!
If you have a keen interest in Human Resources, looking to partake in an exciting apprenticeship and can ‘earn while you learn’, please fill out an online application form (before 11pm on Sunday 14 July 2024) over on our website at: https://tinyurl.com/yckbsayj detailing the skills you can bring to Moat. We will be in touch should we wish to invite you in for an interview.

If you are interested in more than one of the apprenticeships, please state this on your application form. You will not need to apply more than once.

Interviews will take place virtually via Microsoft teams, week commencing 22 July. We will be in touch with you by email with an update on your application.

We reserve the right to close this vacancy at any time prior to the closing date.