Job Details

Job Title

Technical Business Analyst

Organisation

Moat Homes Ltd

Job Description

Role Title: Technical Business Analyst
Hours: 35 hours per week, Monday-Friday
Salary: £50,804 to £63,505 per annum (salary offered dependent on experience)
Contract: Fixed Term Contract – 12 Months

In this role, you will serve as the bridge between Moat’s technical teams and business stakeholders, ensuring that technology & data solutions align with Moats operational and strategic objectives, and that business requirements are developed into technical specification in readiness for development and delivery.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home, and our Dartford office.

Who are we?
We’re one of the top 30 housing associations in England, with homes spreading across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future.  Our purpose is to “open doors to better lives for our customers”. We thrive to be customer pioneers; providing a great customer experience.

We are also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2024, based on our employee feedback.

Your key tasks will include:

Collaborating with business stakeholders and the business transformation team to elicit, document, and analyse business and technical requirements for projects and initiatives.
Translating business requirements into technical specifications including user stories, data models, and process flows, ensuring clear and comprehensive documentation is developed and stored accordingly. Ensuring documentation is maintained and up-to-date.
Working closely with technical & data teams to design and propose technical solutions that meet business needs, considering scalability, security, and best practices.
Serving as the liaison between business stakeholders and technical teams, facilitating communications, managing expectations, and working with project managers and IT project managers to ensure project timelines are met.
Collaborating with business stakeholders and business transformation to define test cases, validate solutions meet requirements, and participate in the testing process.
Supporting Moat’s change and technical change management processes, proving insights into potential impacts on business processes and helping to develop options to mitigate or manage impact.
Assessing the impact of change requests on existing features and requirements.
Identifying opportunities for process optimisation, efficient improvements, and technology enhancements.
Defining accurate profiles of the duration & effort associated with technical changes, working with the IT project manager and business transformation team to identify resource availability.
Analysing data sets to identify trends, patterns, and opportunities for process improvements, and present findings to support decision-making.

We're looking for someone who has:
Good standard of education.
Strong ‘all round’ technical knowledge (infrastructure & applications)
Proven experience as a Technical Business Analyst
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
Knowledge of business process modelling and workflow analysis
Familiarity with project management methodologies and software development lifecycles.
Detail-oriented with a strong focus on quality and accuracy
Ability to work collaborative as a team and independently
Excellent problem solving skills with an analytical mindset and great attention to detail

It is beneficial, but not essential if you also have:

Proficiency in data analysis, including the use of data analysis tools and techniques.

Business analysis qualifications (e.g., ECBA, CCBA, CBAP, PMI-PBA, etc)

ITIL Foundation or above

To view the full job description, please click here: https://moat-corporate-website.uksouth01.umbraco.io/media/f50fmnk5/technical-business-analyst-jd.pdf

In return, you’ll receive:
A range of benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Want to know more about Moat?

Check out our social media feeds!

Instagram: @moathomes
Facebook: Moat Homes

Interested in applying? We want to hear from you!

If interested, please apply by 11pm on Thursday 6 March 2025 by submitting an application form on our website : https://tinyurl.com/2p87ns7

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!

Please note we will no longer be accepting CV’s as part of the recruitment process. All candidates must now complete an application form on our career’s website.

Please also note, we are unable to offer sponsorship at this time.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk

Job Summary

Location
Dartford
Organization
Moat Homes Ltd
Job Type
Fixed Term
Salary
£50,804 to £63,505 per annum (salary offered dependent on experience)
Closing Date
06/03/2025
Reference ID
35245
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Job Title

Technical Business Analyst

Organisation

Moat Homes Ltd

Job Description

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