Repairs and Voids Team Leader
Salary: £36,000 per year
Salary effective from Jan 1^st 2025
Hours: 40 hours per week
Location: Suffolk, Norfolk & surrounding areas
Ref: IP335

We are looking for 2 Repairs and Voids Team Leaders to supervise all of the Repairs Operatives ensuring an efficient and cost-effective service is delivered to our customers, and to monitor and regularly report to the Repairs and Voids Manager to assist in leading the management and high performance of the in-house repairs service.

Key responsibilities:
As part of this role, your key responsibilities will be to…

• Ensure the delivery of the organisation’s vision, values, and strategic objectives and deliver to all of the required KPI’s.


• Assist in shaping the management and high performance of the in-house repairs and voids service. Ensure the service has efficient working standards and processes that will deliver to Orwell’s service standards.


• Assist in recruitment, manage and continually develop staff ensuring compliance with all current legislation with regard for health and safety matters ensuring the service has an excellent reputation.


• Maintain a high performing customer focusing repairs and voids service, supporting the procurement of supplies, and ensuring value for money.


• Carry out all rest quired 121 and management supervision of the ORS and Voids operatives.

Qualifications…

• Supervisory qualification or commitment to achieve within 18 – 24 months.


• Good standard of education.


• Technical qualification in building studies is desirable.


• Multi-skilled qualification or 3 years industry experience is essential.


• In depth knowledge of building and construction is essential.

Due to the nature of this role, a full UK driving licence is required

More reasons to apply…

• 22 days annual leave (pro rata) plus bank holidays with opportunity to buy more


• Onsite parking


• Cashback Health plan


• Access to Blue Light Card – membership fees apply


• Wellbeing programme


• Reward and recognition awards


• Great training and development opportunities.


• Work van provided for business travel

Before applying…
Additional employment documents: https://www.orwell-housing.co.uk/work-with-us/additional-employment-documents/

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an enhanced DBS check.  All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

If there’s a barrier to you applying for any of our roles, we’d like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws.  Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

Apply here: Orwell Housing - Careers