• Children and Young Person Support Worker – South Norfolk


• £12.47 per hour; £24,649 per year


• 38 hours per week; Permanent


• Flexible working pattern


• Ref: HP015

Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies

Due to the location of the service, a full driving licence is essential.

As a Children and Young Person Support Worker, you are there to provide advice, assistance and support to young people. To attend to their practical, physical and emotional needs. To act as an appropriate role model and work closely with them to enable them to address their difficulties and achieve their optimum potential. Working from the guidelines from the 1989 Children’s Act, National Minimum Standards, Every Child Matters and any other relevant legislation.

As part of this role, you will…

• Maintain a high quality of care and support which meets the physical, emotional, intellectual, social and cultural needs of children and young people within the care of Orwell Housing.


• Provide a caring, supportive and nurturing environment in which children/young people can feel secure and free from harm.


• To provide advice and support to the parent/ carer.


• Establish positive relationships with young people and always offer them unconditional and positive regard.


• Help young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct.


• Ensure each young person’s care plan is followed and amended as appropriate to reflect their changing needs.


• Provide written reports for planning meetings, reviews or any other meetings as directed by the line manager.

Our ideal candidate will:

• Be a strong advocate for our customers through getting to know them and recognising what they have experienced


• Have relevant experience within this field of work


• Be able to deal with often difficult and complex situations


• Work alongside vulnerable customers


• Support and safety planning experience

More reasons to apply…

• 22 days annual leave (pro rata) plus bank holidays


• Retail discounts via our rewards platform (restaurants, shopping, days out gym memberships, cinema tickets, holidays, Sky store and much more…)


• Reward and recognition awards


• Free DBS checks


• Cashback Health plan


• Access to Blue Light Card – membership fees applies.


• Ongoing training and development & opportunities to progress in your role through the Orwell Academy


• Wellbeing programme

Person Specification:

• Level 3 qualification in Childcare, social work, youth work, counselling, or education experience (paid or voluntary) of working with families and children - Essential


• 5 GCSE Maths and English (Grade 9-4 / A-C or equivalent) - Essential


• You will need to complete a Disclosure and Barring check - Essential


• A full driving licence is essential

Interview Date: To be confirmed

Before applying…
Additional employment documents: https://www.orwell-housing.co.uk/work-with-us/additional-employment-documents/

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an enhanced DBS check.  All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

If there’s a barrier to you applying for any of our roles, we’d like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws.  Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

Apply here: Orwell Housing - Careers