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Job Details

Job Title
Income Services Officer
Organisation
Muir Group Housing Association
Job Description


Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive rental income service working with our customers to maximise their quality of life. You'll work with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.

We’re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to  maximise rental income and deliver excellent customer service in a challenging environment.

You’ll be able to…..

  • Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction

  • Design and deliver effective actions to maximise rental income and improve the social and financial performance of our communities.

  • Support the creation of new ideas and innovation in the business

  • Be adaptable and brilliant at working in partnership with our customers, colleagues and communities


So, take a look at our job profile - if you think you’ve got most of what we are looking for, but not everything, we’d still love to hear from you.

To apply please visit https://www.muir.org.uk/current-vacancies and click Apply Online. You’ll need to submit a CV and supporting statement (max 2 A4 sides/ min font 11 for each) telling us about you and why you're right for the job by 9am on Wednesday 30thOctober 2024.  Interviews will take place on Wednesday 6th November 2024  with Kenny Haslam, Community Housing Manager. We’ll be reviewing applications over the next two weeks and may invite candidates to interview earlier than the advertised dates – so don’t delay your application to avoid missing out.

Job Summary
  • Location

    Chester/Agile

  • Organization

    Muir Group Housing Association

  • Job Type

  • Salary

    £33,115.36 plus Car Allowance

  • Closing Date

    30/10/2024

  • Reference ID

    34933

  • Documents

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