Job Title: Support Assistant
Contract Type: Permanent
Salary: £24,627.00
Working Hours: 37.5 hours per week
Working Pattern: 7 day pattern on a 4 weekly rota that will include evenings, weekends and bank holidays
Location: Wharf House, Doncaster

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Support Assistant
You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

About you
You will work collaboratively as part of a committed team delivering an outstanding service. Assist the support team in putting customers first and empowering them to achieve their goals and aspirations. Undertake a range of tasks that contribute to the safe and effective delivery of the day-to-day service.

We are looking for someone with:

• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.


• Experience of working in a team and communicating positively with other people.


• Experience of being able to organise tasks and plan accordingly whilst dealing with people.

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension


• 28 days holidays plus bank holidays (pro rata)


• Flexible working options available


• Investment in your learning, personal development and technology


• A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Applications may close before the deadline, so please apply early to avoid disappointment.

To apply, please follow the link - https://eqay.fa.em1.ukg.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2805/?utm_medium=jobshare